FAQs
What does Total Office Solutions (TOS) provide?
Total Office Solutions (TOS) is a family of companies comprised of Move Solutions, Corporate Source, Office Furniture plus, Furniture Services Now, and Office Boy and provides a range of services related to office interiors, including project management, space planning, furniture installation, reconfiguration, office moving, decommissioning, warehousing and storage.
What sets Total Office Solutions (TOS) apart from other companies that offer similar services?
otal Office Solutions (TOS) has over 35 years of experience in the industry, a team of experienced professionals, and a customer-centric approach that focuses on delivering personalized solutions to meet each client’s unique needs.
Does my company have to do business with all the Total Office Solutions (TOS) companies?
No, you can choose to work with any or all of the business units that are part of Total Office Solutions (TOS) based on your specific needs.
Your website talks about 35+ years of experience. How does that benefit me?
Total Office Solutions (TOS) has over 35 years of experience in the industry, which means we have encountered and overcome a wide range of challenges related to office moves, installations, and reconfigurations. This experience allows us to provide our clients with proven solutions that ensure a successful outcome for their projects.
I need to decommission our old space, hire a mover and purchase office furniture. Which business unit do I contact to begin the work?
To initiate the process we recommend contacting Office Furniture Plus as furniture acquisition can take longer for the ordered products to arrive, Alternatively, contacting any Total office solution company and clearly stating your requirements will initiate the process.
Do you sub out your work?
No, we maintain an extensive staff of installation employees at all of our locations so we have the manpower to meet the needs of every project.
I have to relocate to Texas from 5 different states. How can you help me?
Total Office Solutions (TOS) has experience in managing complex moves that involve multiple locations, so we can help you coordinate the logistics and ensure a smooth transition.
I’ve never coordinated a relocation. What do I need to do on my end (client) to make sure the overall move goes as smoothly as possible?
Total Office Solutions (TOS) can provide you with a project manager who will guide you through the process and provide you with a detailed plan of action. It is important to communicate your needs and expectations clearly and be available to provide feedback and make decisions as needed.
Will you coordinate with property management on scheduling, COI requirements and move guidelines for working in the building?
Yes, Total Office Solutions (TOS) will work with property management to ensure that all requirements and guidelines are met for the move.
What certifications and licensures do you have?
Total Office Solutions (TOS) holds various certifications and licensures, including GSA contract holder, Women’s Business Enterprise National Council (WBENC) certified, and State of Texas Historically Underutilized Business (HUB) certified.
Do you have the insurance to work in our building?
Yes, Total Office Solutions (TOS) carries all necessary insurance to work in your building, including general liability and workers’ compensation insurance.
Do you have your own installers?
Yes, Total Office Solutions (TOS) has a team of experienced installers who are trained to handle all types of office furniture and equipment installations.
What if I need help with planning my office space?
Total Office Solutions (TOS) provides space planning services to help you optimize your office layout for maximum efficiency and productivity.
Does Total Office Solutions (TOS) sell new and used furniture?
Yes, Total Office Solutions Sells New and used furniture through Office Furniture Plus a total office solutions company.
Will your company handle the delivery and installation of our new furniture?
Yes, Total Office Solutions (TOS) can handle the delivery and installation of new furniture. They have an experienced team of installers who can handle any furniture installation project, big or small.
What will you do with my old furniture to dispose of it?
TS offers a furniture liquidation and recycling program. They will work with clients to assess the value of their old furniture and provide options for resale, recycling or disposal. TOS will make sure that any disposal is done in an eco-friendly manner.
Can we buy furniture from you and get installation for an out-of-state office?
Yes, TOS can provide furniture and installation for out-of-state offices. They have partnerships with national furniture manufacturers and distributors to provide a wide range of options for clients across the country.
Is there any value in my old furniture?
TOS offers a furniture liquidation and recycling program. They will work with clients to assess the value of their old furniture and provide options for resale, recycling or disposal. TOS will make sure that any disposal is done in an eco-friendly manner.
Can you provide short term storage?
Yes, TOS can provide short-term storage for clients during their move. They have secure warehouse facilities that are equipped to handle the storage needs of any size business.
What happens if we hire you and our construction timeline shifts, and we need to change our move date?
TOS understands that construction timelines can shift unexpectedly. They work closely with clients to accommodate any changes to their move date or timeline. TOS will do everything possible to ensure that the move is completed smoothly and efficiently.
What are my payment options; do I pay up front or after the job is complete?
TOS offers flexible payment options to meet the needs of their clients. Payment can be made either upfront or after the job is complete, depending on the terms of the agreement. They will work with clients to determine the payment options that work best for them.
